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Operator CalMac is First in the UK to Receive Infection Control Accolade

2nd December 2020
CalMac became the first ferry operator in the UK to receive a top industry verification for its compliance of high standard for infection risk management having worked closely with DNVGLearning the right to use their 'My Care' Readiness Mark. AFLOAT adds CalMac with 34 ferries is the the largest fleet in UK waters albeit only in Scottish seas serving West coast islands. Above: CalMac's Clyde based Argyll Flyer was the former Irish ferry 'Banrion Chonamara' which Aran Island Ferries sold almost a decade ago to Argyll Ferries but operations of their Gourock-Dunoon route transferred to CalMac last year. As Afloat previously reported, Aran Island Ferries in 2021 is to introduce Ireland's largest domestic ferry 'Saoirse na Farraige' notably using Galway Harbour. CalMac became the first ferry operator in the UK to receive a top industry verification for its compliance of high standard for infection risk management having worked closely with DNVGLearning the right to use their 'My Care' Readiness Mark. AFLOAT adds CalMac with 34 ferries is the the largest fleet in UK waters albeit only in Scottish seas serving West coast islands. Above: CalMac's Clyde based Argyll Flyer was the former Irish ferry 'Banrion Chonamara' which Aran Island Ferries sold almost a decade ago to Argyll Ferries but operations of their Gourock-Dunoon route transferred to CalMac last year. As Afloat previously reported, Aran Island Ferries in 2021 is to introduce Ireland's largest domestic ferry 'Saoirse na Farraige' notably using Galway Harbour. Credit: CalMac-twitter

Caledonian MacBrayne (CalMac) is the first ferry firm in the UK to receive a top industry verification for its infection risk management processes.

The operator of Scotland's lifeline services to west coast islands has been found compliant to a high standard for infection risk management, earning the right to use DNV GL's prestigious My Care Readiness Mark.

CalMac's HSQE team worked closely with independent third party risk management and quality assurance experts DNV GL, which has completed a verification assessment of the readiness of the organisation in managing infection risk from emerging pathogens.

All processes were reviewed using the My Care framework, which assesses, manages and mitigates infection risk in management systems, business processes and operations. This was carried out through document review, remote discussions with onboard management teams, and included eight site visits.

Louis de Wolff, Director of HSQE at CalMac, said: "The My Care Readiness Mark provides formal recognition of the high standards of health and safety protection on our routes to reduce the risk of infection.

"This award reaffirms our commitment to ensuring a safe environment for passengers, colleagues and communities, during the current COVID pandemic and beyond.

"The review process was in-depth and rigorous, and I am grateful to CalMac staff for their open and honest insight into our processes and how they are implemented across the organisation."

Aileen Orr, Healthcare Lead at DNV GL - Business Assurance in the UK, said, "Many congratulations to CalMac on this achievement, which is well deserved. I was impressed with the enthusiasm and commitment of staff at all levels."

Published in Ferry
Jehan Ashmore

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Jehan Ashmore

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Jehan Ashmore is a marine correspondent, researcher and photographer, specialising in Irish ports, shipping and the ferry sector serving the UK and directly to mainland Europe. Jehan also occasionally writes a column, 'Maritime' Dalkey for the (Dalkey Community Council Newsletter) in addition to contributing to UK marine periodicals. 

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Ferry & Car Ferry News The ferry industry on the Irish Sea, is just like any other sector of the shipping industry, in that it is made up of a myriad of ship operators, owners, managers, charterers all contributing to providing a network of routes carried out by a variety of ships designed for different albeit similar purposes.

All this ferry activity involves conventional ferry tonnage, 'ro-pax', where the vessel's primary design is to carry more freight capacity rather than passengers. This is in some cases though, is in complete variance to the fast ferry craft where they carry many more passengers and charging a premium.

In reporting the ferry scene, we examine the constantly changing trends of this sector, as rival ferry operators are competing in an intensive environment, battling out for market share following the fallout of the economic crisis. All this has consequences some immediately felt, while at times, the effects can be drawn out over time, leading to the expense of others, through reduced competition or takeover or even face complete removal from the marketplace, as witnessed in recent years.

Arising from these challenging times, there are of course winners and losers, as exemplified in the trend to run high-speed ferry craft only during the peak-season summer months and on shorter distance routes. In addition, where fastcraft had once dominated the ferry scene, during the heady days from the mid-90's onwards, they have been replaced by recent newcomers in the form of the 'fast ferry' and with increased levels of luxury, yet seeming to form as a cost-effective alternative.

Irish Sea Ferry Routes

Irrespective of the type of vessel deployed on Irish Sea routes (between 2-9 hours), it is the ferry companies that keep the wheels of industry moving as freight vehicles literally (roll-on and roll-off) ships coupled with motoring tourists and the humble 'foot' passenger transported 363 days a year.

As such the exclusive freight-only operators provide important trading routes between Ireland and the UK, where the freight haulage customer is 'king' to generating year-round revenue to the ferry operator. However, custom built tonnage entering service in recent years has exceeded the level of capacity of the Irish Sea in certain quarters of the freight market.

A prime example of the necessity for trade in which we consumers often expect daily, though arguably question how it reached our shores, is the delivery of just in time perishable products to fill our supermarket shelves.

A visual manifestation of this is the arrival every morning and evening into our main ports, where a combination of ferries, ro-pax vessels and fast-craft all descend at the same time. In essence this a marine version to our road-based rush hour traffic going in and out along the commuter belts.

Across the Celtic Sea, the ferry scene coverage is also about those overnight direct ferry routes from Ireland connecting the north-western French ports in Brittany and Normandy.

Due to the seasonality of these routes to Europe, the ferry scene may be in the majority running between February to November, however by no means does this lessen operator competition.

Noting there have been plans over the years to run a direct Irish –Iberian ferry service, which would open up existing and develop new freight markets. Should a direct service open, it would bring new opportunities also for holidaymakers, where Spain is the most visited country in the EU visited by Irish holidaymakers ... heading for the sun!

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