Displaying items by tag: National Transport Authority
#ferries - Operator Irish Ferries has brought a High Court challenge over a finding it must pay compensation to thousands of passengers affected by the cancellation of sailings between Ireland and France last summer.
As The Irish Times reports, the ferry company says it had to cancel the services because a new ferry, the WB Yeats, which it had ordered to operate the service between Dublin and Cherbourg, was delayed for several months.
Its legal challenge is to the National Transport Authority’s decision last January that, arising out of the cancellations, the company breached EU regulations concerning the rights of passengers travelling by sea.
The NTA issued the company with two notices requiring it pay compensation to impacted passengers within a period of two months.
The notices direct the company to pay compensation to passengers impacted by the cancellations who had to travel from Rosslare instead of Dublin and from Roscoff instead of Cherbourg.
The notices also state passengers who were delayed in reaching their final destination who have already requested compensation from the company must also be paid compensation.
Non-compliance with the notices is an offence, with a maximum fine on conviction of €250,000.
The company disputes the NTA’s finding and contends the notices are invalid, irrational, disproportionate and breach its rights under the Constitution and EU law. It also argues the NTA has misinterpreted the relevant EU regulations.
The cancellations occurred because a new ship it had commissioned from the German shipyard Flensburger Schiffbau-Gesellschaft was delivered some “200 days” late, Paul Gallagher SC, for the company, told the High Court on Monday.
The delay came as a shock to Irish Ferries and made headlines in the media, he said.
For further reading on this development, click here.
#FerryNews - The National Transport Authority (NTA) which regulates sea travel to and from Ireland has said it is examining whether thousands of passengers impacted by Irish Ferries cancelling its summer sailings on the WB Yeats are entitled to compensation.
All told approximately 19,000 passengers in addition to 10,000 passengers already affected by a previous wave of cancellations in April have had holiday planes thrown into disarray.
An NTA spokesman said those affected were entitled to full refund or an alternative sailing “at the earliest opportunity, under comparable conditions and at no additional cost”.
He said they may also “be entitled to claim compensation depending on length of delay in arrival at [THE]final destination and depending on the cause of that delay”.
The NTA is the national enforcement body for maritime passenger rights under EU Regulations and the spokesman told The Irish Times that it was “considering in light of this development how [EU RULES ]will apply to ensure that passengers impacted by this announcement receive the protections provided for”.
Passengers have expressed anger at frustration at the difficulties they have encountered in trying to make contact with the company since the cancellations were announced.
To read more on a flood of calls from customers, click here.