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Displaying items by tag: National Transport Awards

#FerryNews - A Scottish ferry company has been named 'Ferry Operator of the Year 2018' at an awards ceremony which was also open to entries from those serving ports in Ireland and the UK, writes Jehan Ashmore.

The winner, Calmac, which operates to the Scottish western isles was presented at the recently held National Transport Awards in London. 

Those who entered needed to demonstrate how they have improved services and facilities over the year. This included results that have been achieved across performance and reliability, passenger growth, and customer satisfaction.

Commenting on the award, CalMac managing director, Robbie Drummond said, "This is an award for all our staff in recognition that no matter what challenges we face, whether it be extreme weather conditions or vessel availability, they will always provide the best possible service for our customers".

"Last year was another historical high for carryings. Overall in the five years to 2017, passenger numbers have gone up by 17% and vehicles by 37%".

Mr. Drummond added "Our core market is the lifeline services we provide to communities across the area we support, but the popularity of our services with visitors is growing year on year. This is a huge recognition that our people can continue to provide a first class customer experience in the face of booming numbers travelling with us"

ARRAN on Firth of Clyde - CalMac's most popular route

Among CalMac's extensive route network of 26 routes serving island and remote mainland locations is to the Isle of Arran on Firth of Clyde. The island dubbed as Scotland in miniature (see report) is near to the large population 'central belt' of Glasgow and Edinburgh and of the route network is the nearest to Northern Ireland.

The short-sea 55 minute route of Brodick-Arran,(new terminal opened this year) had the highest number of passengers with 844,198 travelling in 2017.

As the National reports, the figures were obtained by the local member of the Scottish parliament, Kate Forbes, MSP for Skye, Lochaber and Badenoch.

The next best performing routes was Largs to Millport (745,619), Wemyss Bay to Rothesay (713,906), Oban to Craignure (670,248) and Mallaig to Armadale (285,483).

The Scottish National Party (SNP) member however hit back at Labour's criticism of new CalMac ferry delays (click here) in addition to previous coverage on Afloat.

Last year, CalMac carried more than 5.3 million passengers, an increase of 300,000, and nearly 1.4 million vehicles.

For further reading on this story click, here.

Published in Ferry

Ferry & Car Ferry News The ferry industry on the Irish Sea, is just like any other sector of the shipping industry, in that it is made up of a myriad of ship operators, owners, managers, charterers all contributing to providing a network of routes carried out by a variety of ships designed for different albeit similar purposes.

All this ferry activity involves conventional ferry tonnage, 'ro-pax', where the vessel's primary design is to carry more freight capacity rather than passengers. This is in some cases though, is in complete variance to the fast ferry craft where they carry many more passengers and charging a premium.

In reporting the ferry scene, we examine the constantly changing trends of this sector, as rival ferry operators are competing in an intensive environment, battling out for market share following the fallout of the economic crisis. All this has consequences some immediately felt, while at times, the effects can be drawn out over time, leading to the expense of others, through reduced competition or takeover or even face complete removal from the marketplace, as witnessed in recent years.

Arising from these challenging times, there are of course winners and losers, as exemplified in the trend to run high-speed ferry craft only during the peak-season summer months and on shorter distance routes. In addition, where fastcraft had once dominated the ferry scene, during the heady days from the mid-90's onwards, they have been replaced by recent newcomers in the form of the 'fast ferry' and with increased levels of luxury, yet seeming to form as a cost-effective alternative.

Irish Sea Ferry Routes

Irrespective of the type of vessel deployed on Irish Sea routes (between 2-9 hours), it is the ferry companies that keep the wheels of industry moving as freight vehicles literally (roll-on and roll-off) ships coupled with motoring tourists and the humble 'foot' passenger transported 363 days a year.

As such the exclusive freight-only operators provide important trading routes between Ireland and the UK, where the freight haulage customer is 'king' to generating year-round revenue to the ferry operator. However, custom built tonnage entering service in recent years has exceeded the level of capacity of the Irish Sea in certain quarters of the freight market.

A prime example of the necessity for trade in which we consumers often expect daily, though arguably question how it reached our shores, is the delivery of just in time perishable products to fill our supermarket shelves.

A visual manifestation of this is the arrival every morning and evening into our main ports, where a combination of ferries, ro-pax vessels and fast-craft all descend at the same time. In essence this a marine version to our road-based rush hour traffic going in and out along the commuter belts.

Across the Celtic Sea, the ferry scene coverage is also about those overnight direct ferry routes from Ireland connecting the north-western French ports in Brittany and Normandy.

Due to the seasonality of these routes to Europe, the ferry scene may be in the majority running between February to November, however by no means does this lessen operator competition.

Noting there have been plans over the years to run a direct Irish –Iberian ferry service, which would open up existing and develop new freight markets. Should a direct service open, it would bring new opportunities also for holidaymakers, where Spain is the most visited country in the EU visited by Irish holidaymakers ... heading for the sun!