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Ferry operator the Isle of Man Steam Packet Company has announced the appointment of a new Customer Services Manager.

With a wealth of experience in the travel industry, Seamus Byrne will officially begin in the role on 1st November.

He has held various senior hospitality and marketing roles and, more recently, was instrumental in the successful plan and launch of a multi-million pounds hotel development on the island.

Commenting on his appointment, ‘I am extremely passionate about delivering great customer service which is why I’m thrilled to be joining the management team of the Isle of Man Steam Packet Company.

‘It is truly an exciting time for the Company and I am looking forward to working with the team to ensure we consistently deliver an exceptional customer experience for our passengers travelling to and from the Island.’

Managing Director Brian Thomson added: ‘I am delighted to welcome Seamus to the Company. He is a highly motivated and experienced individual who will bring a wealth of knowledge to the role and help provide the continued consistent delivery of customer service to our passengers.

‘Seamus’s contribution to the business will be invaluable going forward and we wish him every success in his new position.’

Published in Ferry

William M Nixon has been writing about sailing in Ireland and internationally for many years, with his work appearing in leading sailing publications on both sides of the Atlantic. He has been a regular sailing columnist for four decades with national newspapers in Dublin, and has had several sailing books published in Ireland, the UK, and the US. An active sailor, he has owned a number of boats ranging from a Mirror dinghy to a Contessa 35 cruiser-racer, and has been directly involved in building and campaigning two offshore racers. His cruising experience ranges from Iceland to Spain as well as the Caribbean and the Mediterranean, and he has raced three times in both the Fastnet and Round Ireland Races, in addition to sailing on two round Ireland records. A member for ten years of the Council of the Irish Yachting Association (now the Irish Sailing Association), he has been writing for, and at times editing, Ireland's national sailing magazine since its earliest version more than forty years ago