Menu

Ireland's sailing, boating & maritime magazine

Displaying items by tag: Water Transport

The European Parliament and European Council have formally adopted a regulation giving new compensation rights to passengers using water transport. The regulation is expected to come into force at the end of 2012.

"People are entitled to enjoy the same levels of quality and safety wherever they travel within the European Union. I am very glad that after introducing rights for air and rail passengers, we are now also able to introduce similar rights for passengers travelling by water" said Siim Kallas, Commission Vice President and responsible for transport.

The new regulation that will enable passengers travelling by sea and by inland waterways to enjoy the same rights wherever they travel in the European Union. The information can be viewed in full from the Irish Maritime Development Office (IMDO) website: www.imdo.ie

Below is a list of the new Passenger Rights.

 

•guarantee of reimbursement or rerouting in situations of cancellation or of delay at departure of more than 90 minutes;

•adequate assistance (such as snacks, meals, refreshments and, where necessary, accommodation up to three nights, with a financial coverage up to €80 per night) in situations of cancellation or delay at departure of more than 90 minutes;

•compensation, between 25% and 50% of the ticket price, in situations of delay in arrival or cancellation of journeys;

•non-discriminatory treatment and specific assistance free of charge for disabled persons and persons with reduced mobility both at port terminals and on board ships, as well financial compensation for loss or damage of their mobility equipment;

•minimum rules on information for all passengers before and during their journey, as well as general information about their rights in terminals and on board ships;

•establishment by carriers and terminal operators of complaint handling mechanism available to passengers;

•establishment of independent national bodies for the enforcement of the regulation, through, where appropriate, the application of penalties.

In addition further detailed information about passenger rights in all modes of transport can be found HERE.

Published in Ports & Shipping

Ferry & Car Ferry News The ferry industry on the Irish Sea, is just like any other sector of the shipping industry, in that it is made up of a myriad of ship operators, owners, managers, charterers all contributing to providing a network of routes carried out by a variety of ships designed for different albeit similar purposes.

All this ferry activity involves conventional ferry tonnage, 'ro-pax', where the vessel's primary design is to carry more freight capacity rather than passengers. This is in some cases though, is in complete variance to the fast ferry craft where they carry many more passengers and charging a premium.

In reporting the ferry scene, we examine the constantly changing trends of this sector, as rival ferry operators are competing in an intensive environment, battling out for market share following the fallout of the economic crisis. All this has consequences some immediately felt, while at times, the effects can be drawn out over time, leading to the expense of others, through reduced competition or takeover or even face complete removal from the marketplace, as witnessed in recent years.

Arising from these challenging times, there are of course winners and losers, as exemplified in the trend to run high-speed ferry craft only during the peak-season summer months and on shorter distance routes. In addition, where fastcraft had once dominated the ferry scene, during the heady days from the mid-90's onwards, they have been replaced by recent newcomers in the form of the 'fast ferry' and with increased levels of luxury, yet seeming to form as a cost-effective alternative.

Irish Sea Ferry Routes

Irrespective of the type of vessel deployed on Irish Sea routes (between 2-9 hours), it is the ferry companies that keep the wheels of industry moving as freight vehicles literally (roll-on and roll-off) ships coupled with motoring tourists and the humble 'foot' passenger transported 363 days a year.

As such the exclusive freight-only operators provide important trading routes between Ireland and the UK, where the freight haulage customer is 'king' to generating year-round revenue to the ferry operator. However, custom built tonnage entering service in recent years has exceeded the level of capacity of the Irish Sea in certain quarters of the freight market.

A prime example of the necessity for trade in which we consumers often expect daily, though arguably question how it reached our shores, is the delivery of just in time perishable products to fill our supermarket shelves.

A visual manifestation of this is the arrival every morning and evening into our main ports, where a combination of ferries, ro-pax vessels and fast-craft all descend at the same time. In essence this a marine version to our road-based rush hour traffic going in and out along the commuter belts.

Across the Celtic Sea, the ferry scene coverage is also about those overnight direct ferry routes from Ireland connecting the north-western French ports in Brittany and Normandy.

Due to the seasonality of these routes to Europe, the ferry scene may be in the majority running between February to November, however by no means does this lessen operator competition.

Noting there have been plans over the years to run a direct Irish –Iberian ferry service, which would open up existing and develop new freight markets. Should a direct service open, it would bring new opportunities also for holidaymakers, where Spain is the most visited country in the EU visited by Irish holidaymakers ... heading for the sun!