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Displaying items by tag: Best Ferry Company

At the 2019 Travel Media Awards, travel writers, bloggers and influencers from all over Ireland have voted Stena Line Best Ferry Company for the seventh year in succession.

More than 200 guests gathered at the Travel Media Awards event which was held in the Shelbourne Hotel, Dublin. They are the only awards that call on members of the media to vote for their favourite travel companies.

Now in their ninth year, the awards comprise of 26 categories which are voted for by a wide cross section of media in Ireland, independently audited and managed by Technological University Dublin (TUD).

Diane Poole OBE, Stena Line’s Travel Commercial Manager, Irish Sea South, was thrilled to pick up the award on behalf of Ireland’s market leading ferry company.

“This award is very special to us as it is voted for by travel media across Ireland, who play such an important role in communicating what the travel industry has to offer Irish holidaymakers,” said Diane.

“To know that media have travelled with us, sampled our service and hold us in such high regard is very pleasing and this award is a fantastic independent endorsement of the Stena Line product, the quality of our service and our facilities on-board.

“I’d like to take this opportunity to thank all of the journalists, bloggers and influencers who voted for us – and also pay tribute to our amazing employees who go the extra mile every day to make sure that our customers have the best possible travel experience.

“At Stena Line, we never stand still and are always looking at ways to improve our service for travel and freight customers – which is reflected by continued investment in our routes and fleet. In this respect, we’re all looking forward to welcoming three new E-Flexer ships on our Irish Sea routes over the next couple of years, starting with the Stena Estrid which is on schedule to enter service on our Dublin to Holyhead route in early 2020,” concluded Diane.

The three new E-Flexer vessels, currently under construction in China, represent a significant multi-million pound investment by Stena Line in the Irish Sea region.

The Stena Estrid will be first to arrive on the Dublin to Holyhead route early next year, followed by the Stena Edda on the Belfast to Liverpool route in spring 2020. The third ship will also be introduced on the Belfast to Liverpool route in 2021.

All three vessels will be larger than today’s standard RoPax vessels at 215 meters long with a freight capacity of 3,100 lane meters and the space to carry 120 cars and 1,000 passengers.

The company is the largest ferry operator on the Irish Sea, with routes as mentioned above between Ireland and Britain and also Belfast to Heysham, Belfast to Cairnryan and Rosslare to Fishguard.

In addition they are the only operator to offer a direct service from Rosslare to Cherbourg with three return crossings a week on the Ireland-France route.

Published in Ferry

#ferryaward - After winning a top ferry company award, Stena Line celebrated a record-breaking 25th time at the annual Northern Ireland Travel and Tourism Awards.

The ‘Best Ferry Company’ award was presented to Paul Grant, Stena Line’s Trade Director, Irish Sea North (ISN) at the awards ceremony last Friday at the Slieve Donard Resort and Spa in Newcastle, Co Down.

Northern Ireland Travel News has organised these prestigious awards for the past 26 years and this year’s ceremony was hosted by BBC's Pointless presenter Alexander Armstrong. The ceremony was attended by more than 430 guests and travel industry VIPs from all over the UK and Ireland.

Almost 30 awards were presented on the night, decided by votes from the travelling public, the travel trade, and by travel and tourism industry leaders.

Orla Noonan, Stena Line’s Travel Commercial Manager (ISN) said: “It’s an honour for Stena Line to receive this prestigious award coming as it does from our peers across the travel industry.

“Although this is our 25th consecutive year of winning the award we take absolutely nothing for granted and realise that each year we have to work even harder to provide our customers with a service which really is ‘award winning’.

“Whilst the travel industry is constantly changing and reinventing itself in an increasingly digital world, putting the needs of the customer first, every time, still remains the key objective for our business success, “added Orla.

Stena Line is the largest ferry operator on the Irish Sea, offering the biggest fleet and the widest choice of routes between Ireland to Britain including Belfast to Liverpool and Heysham, Belfast to Cairnryan, Dublin to Holyhead and Rosslare to Fishguard routes, a total of 228 weekly sailing options between Ireland and Britain.

In addition the ferry operator has a direct service from Rosslare to Cherbourg with three return crossings a week. Approximately three million passengers each year are carried on its Irish Sea routes, more than its rival ferry operators combined.

Published in Ferry

#TravelAwards – At the Irish Travel Industry Awards held recently in Dublin, the winners in the Ferry and Cruise categories were presented in the historic surroundings of the Mansion House.

The annual awards are an initiative of the Irish Travel Agents Association (ITAA) with the support of Worldchoice and Travelsavers. The awards are the premier awards for suppliers and travel agents in Ireland.

Below are listed the winners from the Ferry & Cruise categories:

Best Ferry Company: Irish Ferries

Best General Cruise Company: Royal Caribbean International

Best Ultra Luxury Cruise Company: Silversea Cruises

Best Specialist Cruise Company: Uniworld River Cruises

Published in Ferry

#FerryAward – At the Irish Travel Trade Awards, now in its 23rd year, Irish Ferries was voted 'Ireland's Best Ferry Company 2014' during a ceremony held last week.

The award category saw the ferry company winning in the face of competition from operators not just on Ireland – UK routes but those also serving on Ireland – France services.

Organised and sponsored by the Irish Travel Trade News magazine, the ITTN awards saw the ferry operator win the acclaimed award for the eighth year in succession and the 17th time overall. Each of the award categories are based on independent votes of travel trade professionals working in agencies throughout the island of Ireland.

The ferry award is said to have reflected the travel industry's response to the continuing investment being made by Irish Ferries.

In the past year, this has been seen particularly in the introduction of the passenger and freight ferry or 'ro-pax', Epsilon which has boosted capacity on the Dublin – Holyhead route and a new once-weekly return service on the new Dublin – Cherbourg route.

 

Published in Ferry

#FERRY NEWS- Irish Ferries has won the 'Best Ferry Company' award at the Irish Travel Agents Association travel industry awards held last night in the Mansion House, Dublin.

This was the thirteenth time that the award has gone to Irish Ferries since the event started two decades ago. The award which was presented on foot of votes cast by travel agents and their staff employed throughout the island of Ireland was accepted jointly by its head of passenger sales Declan Mescall and passenger sales manager Marie McCarthy.

Thanking travel agents for the honour their decision bestows on the company, Mr. Mescall said that the Best Ferry award reflects the high standard of service which passengers can now expect from Irish Ferries.

'In addition, it recognises the numerous developments that have taken place in the company in recent times, including the introduction of class leading advances in electronic communications, the most recent being the introduction of the industry's first bookable smart phone app which was launched just months ago' said Mr. Mescall.

The award follows Irish Ferries parent company Irish Continental Group (ICG) whose Dutch based container division Eucon Shipping and Transport was awarded Short Sea Shipping Company of the Year Award 2011, sponsored by the Irish Maritime Development Office (IMDO).

Eucon operate regular feeder services to Antwerp, Rotterdam and Southampton from the ports of Belfast, Dublin and Cork.

Published in Ferry

The Irish Coast Guard

The Irish Coast Guard is Ireland's fourth 'Blue Light' service (along with An Garda Síochána, the Ambulance Service and the Fire Service). It provides a nationwide maritime emergency organisation as well as a variety of services to shipping and other government agencies.

The purpose of the Irish Coast Guard is to promote safety and security standards, and by doing so, prevent as far as possible, the loss of life at sea, and on inland waters, mountains and caves, and to provide effective emergency response services and to safeguard the quality of the marine environment.

The Irish Coast Guard has responsibility for Ireland's system of marine communications, surveillance and emergency management in Ireland's Exclusive Economic Zone (EEZ) and certain inland waterways.

It is responsible for the response to, and co-ordination of, maritime accidents which require search and rescue and counter-pollution and ship casualty operations. It also has responsibility for vessel traffic monitoring.

Operations in respect of maritime security, illegal drug trafficking, illegal migration and fisheries enforcement are co-ordinated by other bodies within the Irish Government.

On average, each year, the Irish Coast Guard is expected to:

  • handle 3,000 marine emergencies
  • assist 4,500 people and save about 200 lives
  • task Coast Guard helicopters on missions

The Coast Guard has been around in some form in Ireland since 1908.

Coast Guard helicopters

The Irish Coast Guard has contracted five medium-lift Sikorsky Search and Rescue helicopters deployed at bases in Dublin, Waterford, Shannon and Sligo.

The helicopters are designated wheels up from initial notification in 15 minutes during daylight hours and 45 minutes at night. One aircraft is fitted and its crew trained for under slung cargo operations up to 3000kgs and is available on short notice based at Waterford.

These aircraft respond to emergencies at sea, inland waterways, offshore islands and mountains of Ireland (32 counties).

They can also be used for assistance in flooding, major inland emergencies, intra-hospital transfers, pollution, and aerial surveillance during daylight hours, lifting and passenger operations and other operations as authorised by the Coast Guard within appropriate regulations.

Irish Coastguard FAQs

The Irish Coast Guard provides nationwide maritime emergency response, while also promoting safety and security standards. It aims to prevent the loss of life at sea, on inland waters, on mountains and in caves; and to safeguard the quality of the marine environment.

The main role of the Irish Coast Guard is to rescue people from danger at sea or on land, to organise immediate medical transport and to assist boats and ships within the country's jurisdiction. It has three marine rescue centres in Dublin, Malin Head, Co Donegal, and Valentia Island, Co Kerry. The Dublin National Maritime Operations centre provides marine search and rescue responses and coordinates the response to marine casualty incidents with the Irish exclusive economic zone (EEZ).

Yes, effectively, it is the fourth "blue light" service. The Marine Rescue Sub-Centre (MRSC) Valentia is the contact point for the coastal area between Ballycotton, Co Cork and Clifden, Co Galway. At the same time, the MRSC Malin Head covers the area between Clifden and Lough Foyle. Marine Rescue Co-ordination Centre (MRCC) Dublin covers Carlingford Lough, Co Louth to Ballycotton, Co Cork. Each MRCC/MRSC also broadcasts maritime safety information on VHF and MF radio, including navigational and gale warnings, shipping forecasts, local inshore forecasts, strong wind warnings and small craft warnings.

The Irish Coast Guard handles about 3,000 marine emergencies annually, and assists 4,500 people - saving an estimated 200 lives, according to the Department of Transport. In 2016, Irish Coast Guard helicopters completed 1,000 missions in a single year for the first time.

Yes, Irish Coast Guard helicopters evacuate medical patients from offshore islands to hospital on average about 100 times a year. In September 2017, the Department of Health announced that search and rescue pilots who work 24-hour duties would not be expected to perform any inter-hospital patient transfers. The Air Corps flies the Emergency Aeromedical Service, established in 2012 and using an AW139 twin-engine helicopter. Known by its call sign "Air Corps 112", it airlifted its 3,000th patient in autumn 2020.

The Irish Coast Guard works closely with the British Maritime and Coastguard Agency, which is responsible for the Northern Irish coast.

The Irish Coast Guard is a State-funded service, with both paid management personnel and volunteers, and is under the auspices of the Department of Transport, Tourism and Sport. It is allocated approximately 74 million euro annually in funding, some 85 per cent of which pays for a helicopter contract that costs 60 million euro annually. The overall funding figure is "variable", an Oireachtas committee was told in 2019. Other significant expenditure items include volunteer training exercises, equipment, maintenance, renewal, and information technology.

The Irish Coast Guard has four search and rescue helicopter bases at Dublin, Waterford, Shannon and Sligo, run on a contract worth 50 million euro annually with an additional 10 million euro in costs by CHC Ireland. It provides five medium-lift Sikorsky S-92 helicopters and trained crew. The 44 Irish Coast Guard coastal units with 1,000 volunteers are classed as onshore search units, with 23 of the 44 units having rigid inflatable boats (RIBs) and 17 units having cliff rescue capability. The Irish Coast Guard has 60 buildings in total around the coast, and units have search vehicles fitted with blue lights, all-terrain vehicles or quads, first aid equipment, generators and area lighting, search equipment, marine radios, pyrotechnics and appropriate personal protective equipment (PPE). The Royal National Lifeboat Institution (RNLI) and Community Rescue Boats Ireland also provide lifeboats and crews to assist in search and rescue. The Irish Coast Guard works closely with the Garda Siochána, National Ambulance Service, Naval Service and Air Corps, Civil Defence, while fishing vessels, ships and other craft at sea offer assistance in search operations.

The helicopters are designated as airborne from initial notification in 15 minutes during daylight hours, and 45 minutes at night. The aircraft respond to emergencies at sea, on inland waterways, offshore islands and mountains and cover the 32 counties. They can also assist in flooding, major inland emergencies, intra-hospital transfers, pollution, and can transport offshore firefighters and ambulance teams. The Irish Coast Guard volunteers units are expected to achieve a 90 per cent response time of departing from the station house in ten minutes from notification during daylight and 20 minutes at night. They are also expected to achieve a 90 per cent response time to the scene of the incident in less than 60 minutes from notification by day and 75 minutes at night, subject to geographical limitations.

Units are managed by an officer-in-charge (three stripes on the uniform) and a deputy officer in charge (two stripes). Each team is trained in search skills, first aid, setting up helicopter landing sites and a range of maritime skills, while certain units are also trained in cliff rescue.

Volunteers receive an allowance for time spent on exercises and call-outs. What is the difference between the Irish Coast Guard and the RNLI? The RNLI is a registered charity which has been saving lives at sea since 1824, and runs a 24/7 volunteer lifeboat service around the British and Irish coasts. It is a declared asset of the British Maritime and Coast Guard Agency and the Irish Coast Guard. Community Rescue Boats Ireland is a community rescue network of volunteers under the auspices of Water Safety Ireland.

No, it does not charge for rescue and nor do the RNLI or Community Rescue Boats Ireland.

The marine rescue centres maintain 19 VHF voice and DSC radio sites around the Irish coastline and a digital paging system. There are two VHF repeater test sites, four MF radio sites and two NAVTEX transmitter sites. Does Ireland have a national search and rescue plan? The first national search and rescue plan was published in July, 2019. It establishes the national framework for the overall development, deployment and improvement of search and rescue services within the Irish Search and Rescue Region and to meet domestic and international commitments. The purpose of the national search and rescue plan is to promote a planned and nationally coordinated search and rescue response to persons in distress at sea, in the air or on land.

Yes, the Irish Coast Guard is responsible for responding to spills of oil and other hazardous substances with the Irish pollution responsibility zone, along with providing an effective response to marine casualties and monitoring or intervening in marine salvage operations. It provides and maintains a 24-hour marine pollution notification at the three marine rescue centres. It coordinates exercises and tests of national and local pollution response plans.

The first Irish Coast Guard volunteer to die on duty was Caitriona Lucas, a highly trained member of the Doolin Coast Guard unit, while assisting in a search for a missing man by the Kilkee unit in September 2016. Six months later, four Irish Coast Guard helicopter crew – Dara Fitzpatrick, Mark Duffy, Paul Ormsby and Ciarán Smith -died when their Sikorsky S-92 struck Blackrock island off the Mayo coast on March 14, 2017. The Dublin-based Rescue 116 crew were providing "top cover" or communications for a medical emergency off the west coast and had been approaching Blacksod to refuel. Up until the five fatalities, the Irish Coast Guard recorded that more than a million "man hours" had been spent on more than 30,000 rescue missions since 1991.

Several investigations were initiated into each incident. The Marine Casualty Investigation Board was critical of the Irish Coast Guard in its final report into the death of Caitriona Lucas, while a separate Health and Safety Authority investigation has been completed, but not published. The Air Accident Investigation Unit final report into the Rescue 116 helicopter crash has not yet been published.

The Irish Coast Guard in its present form dates back to 1991, when the Irish Marine Emergency Service was formed after a campaign initiated by Dr Joan McGinley to improve air/sea rescue services on the west Irish coast. Before Irish independence, the British Admiralty was responsible for a Coast Guard (formerly the Water Guard or Preventative Boat Service) dating back to 1809. The West Coast Search and Rescue Action Committee was initiated with a public meeting in Killybegs, Co Donegal, in 1988 and the group was so effective that a Government report was commissioned, which recommended setting up a new division of the Department of the Marine to run the Marine Rescue Co-Ordination Centre (MRCC), then based at Shannon, along with the existing coast radio service, and coast and cliff rescue. A medium-range helicopter base was established at Shannon within two years. Initially, the base was served by the Air Corps.

The first director of what was then IMES was Capt Liam Kirwan, who had spent 20 years at sea and latterly worked with the Marine Survey Office. Capt Kirwan transformed a poorly funded voluntary coast and cliff rescue service into a trained network of cliff and sea rescue units – largely voluntary, but with paid management. The MRCC was relocated from Shannon to an IMES headquarters at the then Department of the Marine (now Department of Transport) in Leeson Lane, Dublin. The coast radio stations at Valentia, Co Kerry, and Malin Head, Co Donegal, became marine rescue-sub-centres.

The current director is Chris Reynolds, who has been in place since August 2007 and was formerly with the Naval Service. He has been seconded to the head of mission with the EUCAP Somalia - which has a mandate to enhance Somalia's maritime civilian law enforcement capacity – since January 2019.

  • Achill, Co. Mayo
  • Ardmore, Co. Waterford
  • Arklow, Co. Wicklow
  • Ballybunion, Co. Kerry
  • Ballycotton, Co. Cork
  • Ballyglass, Co. Mayo
  • Bonmahon, Co. Waterford
  • Bunbeg, Co. Donegal
  • Carnsore, Co. Wexford
  • Castlefreake, Co. Cork
  • Castletownbere, Co. Cork
  • Cleggan, Co. Galway
  • Clogherhead, Co. Louth
  • Costelloe Bay, Co. Galway
  • Courtown, Co. Wexford
  • Crosshaven, Co. Cork
  • Curracloe, Co. Wexford
  • Dingle, Co. Kerry
  • Doolin, Co. Clare
  • Drogheda, Co. Louth
  • Dun Laoghaire, Co. Dublin
  • Dunmore East, Co. Waterford
  • Fethard, Co. Wexford
  • Glandore, Co. Cork
  • Glenderry, Co. Kerry
  • Goleen, Co. Cork
  • Greencastle, Co. Donegal
  • Greenore, Co. Louth
  • Greystones, Co. Wicklow
  • Guileen, Co. Cork
  • Howth, Co. Dublin
  • Kilkee, Co. Clare
  • Killala, Co. Mayo
  • Killybegs, Co. Donegal
  • Kilmore Quay, Co. Wexford
  • Knightstown, Co. Kerry
  • Mulroy, Co. Donegal
  • North Aran, Co. Galway
  • Old Head Of Kinsale, Co. Cork
  • Oysterhaven, Co. Cork
  • Rosslare, Co. Wexford
  • Seven Heads, Co. Cork
  • Skerries, Co. Dublin Summercove, Co. Cork
  • Toe Head, Co. Cork
  • Tory Island, Co. Donegal
  • Tramore, Co. Waterford
  • Waterville, Co. Kerry
  • Westport, Co. Mayo
  • Wicklow
  • Youghal, Co. Cork

Sources: Department of Transport © Afloat 2020