Displaying items by tag: Customer Services
Manx Operator Appoints New Customer Services Manager
Ferry operator the Isle of Man Steam Packet Company has announced the appointment of a new Customer Services Manager.
With a wealth of experience in the travel industry, Seamus Byrne will officially begin in the role on 1st November.
He has held various senior hospitality and marketing roles and, more recently, was instrumental in the successful plan and launch of a multi-million pounds hotel development on the island.
Commenting on his appointment, ‘I am extremely passionate about delivering great customer service which is why I’m thrilled to be joining the management team of the Isle of Man Steam Packet Company.
‘It is truly an exciting time for the Company and I am looking forward to working with the team to ensure we consistently deliver an exceptional customer experience for our passengers travelling to and from the Island.’
Managing Director Brian Thomson added: ‘I am delighted to welcome Seamus to the Company. He is a highly motivated and experienced individual who will bring a wealth of knowledge to the role and help provide the continued consistent delivery of customer service to our passengers.
‘Seamus’s contribution to the business will be invaluable going forward and we wish him every success in his new position.’
