A family from Ireland were caught up in a cruise ship collision with a tourist boat in Venice has hit out at the company’s treatment of passengers left stranded in the aftermath of the accident.

As The Irish Times reports, Charlie and Anne Lumsden and their daughter Nichola were on board the MSC Opera when it into the dock and a smaller tourist boat as it approached the Giudecca canal in the city.

Mr Lumsden said they were on deck, going for breakfast before their departure after a week-long cruise when the accident occurred. “We didn’t feel the collision,” he said, but the alarm went off and staff rushed up stairs and along each deck.

The incident happened at 8.30am and Mr and Mrs Lumsden were due to fly back to Dublin at 12.15, but nobody was allowed off the vessel until 2.50pm until the port authorities had finished their investigations, he said.

In the end they had to organise and pay for their alternative flights on Monday, overnight accommodation in a hotel outside Venice and taxis at a cost of about €1,500.

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