The managing director of the ferry operator, the Isle of Man Steam Packet Company (IOMSPCo), insists there is a seat for every passenger onboard the back-up ropax Ben-my-Chree.
Since the flagship Manxman was withdrawn from service on the Douglas-Heysham route due to mechanical faults, there have been complaints on social media of overcrowding and people sitting on the ship’s single passenger deck.
Manxman, the largest ferry custom-built for the IOMSPCo, has been out of action, which has also left customers without cabins they’d booked. The situation has led to many expressing their disappointment with the company's inability to offer a replacement on the backup near 30-year-old ropax.
Cabins on the former flagship, Ben-my-Chree, are used for crew accommodation because the company's switch to a live onboard policy cannot be offered to the public.
In response, Managing Director Brian Thomson told Manx Radio that he acknowledged the disappointment of passengers with cabin bookings and that all affected bookings will be refunded.
The radio station has an audio clip of the M.D. and more on the story, as the flagship is not expected to resume service until September.
In the meantime, Afloat tracked today, Ben-my-Chree operating the new Larne-Douglas route, having previously run several sailings on the main Manx-England link.
Earlier this year it was announced sailings on the Dublin seasonal route would be cancelled until the end of July due to knock-on effects of Holyhead's berthing infrastructure repairs until October. As a consequence, this has spilled over to berthing restrictions at Dublin Port.
As for Manxman, it has occupied a dry dock at APCL's Cammell Laird shipyard since mid-July, as Afloat reported. The Merseyside facility, along with other APCL yards in the UK, was acquired from the Balaena Group. The name of the historic shipyard opposite Liverpool is to disappear and be rebranded as Balaena Merseyside.
The acquisition enlarges the group's existing portfolio of repair, refit, and maintenance yards at Padstow, Cornwall, and overseas in Gibraltar.

















































