The Isle of Man government has criticised the Isle of Man Steam Packet (IOMSPCo) over its handling of communications during the flagship ferry Manxman's dry-docking disruption.
Following a freedom of information (FoI) request, documents showed that the Isle of Man Ship Registry had only learned about the delay in the flagship's return to service through Manx Radio, which first revealed the story.
The Manx Treasury's Chief Financial Officer, Caldric Randall, in July sent a letter to the IOMSPCo’s board chairman, Dan Clague, as ministers expressed concern about the timeliness and completeness of information provided to the public, the department, and the shareholder.
Mr. Randall wrote, "The absence of regular updates inevitably created a degree of speculation and uncertainty, particularly as reports and rumours circulated in the public domain."
He added, "While it is appreciated that the company may have been seeking to avoid releasing information before key facts had been established, the approach adopted has nevertheless raised questions regarding transparency and has the potential to undermine public confidence."
The criticism follows confirmation that the Department of Infrastructure (DoI) and the Treasury were not notified in advance by the Steam Packet, which issued a press release about the extended dry docking, and which remains in place at the Balaenia Birkenhead shipyard on Merseyside.
Papers from the Council of Ministers state that the DoI and Treasury were not notified in a timely manner through the established governance and liaison arrangements, and the company notified the media in the first instance.
The papers also record that the Isle of Man Ship Registry found out about the delay at the shipyard through a news release broadcast by the radio station.
For more details, including further exchanges between the DoI and the government, which owns the Steam Packet, click here.

















































